Privacy Policy

Hike Train Move (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you interact with us online, book onto our retreats or events, sign up for workshops, join our mailing list, or visit our website.

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By using our services, you agree to the terms of this Privacy Policy.

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1. Who We Are

Hike Train Move is a UK-based organisation offering hiking retreats, workshops, community events and personal training services.

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: [Insert email]
Address: [Insert business address, or “UK-based” if not required]

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2. What Information We Collect

We may collect the following types of personal information:

Information you provide directly

• Name

• Email address

• Phone number

• Emergency contact details (for retreats/workshops)

• Health or training information you choose to share with us (e.g., fitness level, medical considerations)

• Payment information (processed securely by third-party providers)

• Any information you submit via contact forms, booking forms or email

 

Information collected automatically

When you use our website, we may collect:

• IP address

• Browser type and device information

• Pages viewed and interactions (via analytics tools)

• Cookies (see Section 10)

 

Photography & Filming at Events

We often take photos and videos during retreats, workshops and community hikes.
We will inform participants before filming, and you have the right to opt out at any time.

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3. How We Use Your Information

We use your information to:

• Process bookings for retreats, workshops and events

• Contact you with essential trip information

• Respond to your enquiries

• Add you to our newsletter (only with your consent)

• Improve our website and services

• Share updates or marketing material you’ve opted into

• Ensure your safety during hikes and training sessions

• Comply with legal obligations

We only collect information that is relevant to providing our services.

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4. Legal Basis for Processing

Under UK GDPR, we process your data using one or more of the following legal bases:

• Consent – when you sign up for newsletters or provide optional information

• Contract – when you book a retreat, workshop or training session

• Legitimate interest – communicating with you about your booking or improving our services

• Legal obligation – maintaining records for financial or safety reasons

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5. How We Share Your Data

We do not sell or share your personal data with third parties for their marketing.

We may share your information with:

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms (e.g., Mailchimp, Wix Email)

• Booking or website platform providers (e.g., Wix)

• Retreat accommodation providers (where essential)

• Emergency services (in the event of a safety concern)

All third-party providers comply with GDPR and only process information on our behalf.

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6. How We Store & Protect Your Data

We store your information securely using encrypted systems provided by trusted platforms such as Wix, Mailchimp and payment processors.

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

We only retain your information for as long as necessary for our services or legal requirements.

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7. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent at any time

• Object to certain types of processing

• Request a copy of your data in a portable format

To exercise these rights, email us at [Insert email].

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8. Children’s Privacy

Our services are not directed at children under 16.
We do not knowingly collect information from minors without parental consent.

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9. Marketing & Communications

You will only receive marketing emails if:

• You opted in through our website, or

• You gave explicit permission when registering for a workshop or retreat

You can unsubscribe at any time by clicking "unsubscribe" or emailing us directly.

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10. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

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11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “last revised” date.

 

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

[Insert email]
 [Insert business address]